Week 2: Project Post-Mortem

on January 19, 2017

Learning from a Project “Post-Mortem”

A project that I worked on in the past was developing a training module on how to use social media sites as a networking tool to promote their business. The training included explaining the advantages of using social media for their business, creating a business account on the different social media site (i.e. LinkedIn, Facebook, Twitter, etc.), and informing the trainees about the common mistakes individuals make that can cause their business to be viewed as unprofessional. The trainees had to complete a self-pacing learning module in which they would learn background information, definitions, and steps on how to use three social media platforms as a networking tool. After the learners have completed that module, then they would meet with the trainer to engage in additional training and activities to ensure that they understood the information presented.

What contributed to the project’s success or failure?

Developing the project was success. Each member in the group was responsible for completing a particular part of the project. Although there were a few minor setbacks in terms of a team member not submitting their portion to the group on the due date, we were still able to get that portion before submission to the professor. We were also lucky to still have some time to review and make any necessary changes. Another thing that contributed to the project’s success was that we were able to communicate with each other regardless of where we were. We made sure that before we started the project we exchanged contact information. From past experiences, I have learned how important it is to be in constant communication with your group members so that the outcome of the project is a success. Dr. Harold Stolovitch mentioned that it is important to ensure effective communication (Laureate Education, n.d.). Making sure that you communicate clearly with your group members would eliminate misinterpreting and/or missing any pertinent information needed to complete the project.

Which parts of the PM process, if included, would have made the project more successful? Why?

            I think that our project should have first started with a Statement of Work in that way it would have given the members an overview of the project in terms of activities, deliverables, timeline, and budget. Another project management process that would have made the project more successful would be setting meeting times. Although we communicated with one another via text, I believe that communicating with each other could have been enhanced. We could have set up specific dates and times in which we would be able to conduct phone or video conferences. Although we were in different time zones and working, I think that we could have come to an agreement in which we could have conference with each other at least once a week. I think that if we used these project management process that I have expressed, the project would have been more successful.

Laureate Education, Inc. (Executive Producer). (n.d.). Project management and instructional design [Video file]. Retrieved from


6 responses to “Week 2: Project Post-Mortem

  1. ThaisGomez says:

    Aniqua, like you I have experienced in many projects how some team members forget to submit their part of the work on time and this has impacted negatively the flow of the project even blocking sometimes other members from doing their parts in cases where parts are interrelated.
    As you suggested, a good way to handle situations like this is having since the beginning a scope of work document that includes a list of all the stakeholders or team members, roles, and responsibilities. With everybody on board and agreeing on their tasks, deliverables, and timelines there should not be many complications and delays.
    It is also important a good communication as you emphasised in your post, constant and open communication even on the distance is fundamental for the success of any project.



  2. JacobTWebb says:

    Hi Aniqua,

    Scope creep will always happen and I experienced a lot of the same issues during the same course project. I’m assuming this was for the Instructional Design course at Walden University.

    I like your suggestion about having predefined meetings despite having classmates in different time zones. I tried implementing that with our group and we were able to get 2-3 out of 5 to come to the meetings and I thought that was a success. We never knew if the other two would meet the deliverables and sometimes we just did the work for them.

    Communication is very important in a project. Especially, if you have more than one person working on the project that has deliverables that impact others. Anything that can be done to improve communication will greatly impact the success rate of a project.

    Thanks for sharing,



  3. Ryan Wiley says:

    Hi Aniqua,
    Technology is great in that it lets us work and communicate with people all over the world. It can, however, be very challenging. I have an Internet marketing business, and I work with a lot of people in India and the Philippines (I live in Bangkok, Thailand). As you said, texting and e-mailing is good, but it really does not take the place of having fixed meetings. If it’s the best we’ve got, though, we just have to work with it. I don’t know if you’ve heard of it, but in Asia there is an APP called Line Chat. You can use it to form chat groups where everybody can see everybody else’s messages. I’ve found that this cuts down on a lot of miscommunication because what I say to one person is seen by everyone else. ….keeps the wires from getting crossed and keeps me from having to repeat myself all the time, as I do when I communicate through emails. Sounds like an interesting project you worked on! Congratulations on your success!



  4. Joel Birch says:

    Hi Aniqua,

    I could not agree with you more. Knowing how utilize project management tools would have helped us tremendously as we worked through our first projects in this particular program. I have mixed feelings about that now. I am glad I know new resources to use, for example SoW and RASCI. However, I think we should have had a chance to discover and explore project management earlier on because it is so key to our success in this program, and as such, critical to our success as Instructional Designers.

    Nice Post!



  5. Hi Aniqua,
    Thanks for sharing your experience. Sounds like you were already doing the things a project manager is supposed to do. As simple as it sounds, organizational and communication skills of the PM can make or break a project. Even though these skills may seem common sense, there are other skills and tools that we are learning about that will help us better manage projects. Basic things like a project charter, statement of work, project scope, and work breakdown structure are all worth having some knowledge on. As stated by Greer (2010), our unique intuition and judgment, merged with a little PM discipline, can produce robust project plans and powerful PM results (p. 4).

    Greer, M. (2010). The Project Management Minimalist: Just Enough PM to Rock Your Projects!. Baltimore: Laureate Education, Inc. Retrieved September, 15, 2011.Retrieved from


  6. Aniqua,

    Excellent post. Much like my post, it appears that our projects needed more organization. In my project, I needed more organization in relation to the duties and/or responsibilities whereas you needed organization in communication. I believe that a message board and/or a midweek skype video call with instant messaging features would significantly reduce the communication barriers. When handling a project such as yours, communication is vital. The reason communication is vital is because everyone can interpret directives differently and without communication with the PM to clarify or enforce directives, things can get loss in translation essentially. Thanks for the thought provoking discussion.


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